A day in the life of our Contract Manager - Gareth Millar (London)


Having been a part of Sowga since 2011, this coming April is a milestone for Gareth, with it being exactly 11 years since he started. Gareth is a great member of the company, having a variety of engineering and management roles during his time at SOWGA. Gareth's current role is as one of our contract managers, responsible for the delivery and management of maintenance contracts on commercial and high net worth residential portfolios within two of our London Business Units.


On a day-to-day basis, much of Gareth's duties focus on communicating and coordinating with clients, specialist contractors and SOWGA engineers, with the support of his Contract Support Administrator Katie Lamb. This communication and coordination is centred around the successful delivery of planned preventative maintenance (PPM) and compliance of each contract and dealing with reactive callouts for the sites under his supervision. Gareth is also involved in aspects such as mobilisation when new contracts are won and building client reports around jobs, quotes and assets for his sites.


With such a variety of duties, Gareth always finds starting every day with a plan is invaluable, however with the reactive nature of his job sticking to the plan is easier said than done! Thinking on your feet and learning how to prioritise are cornerstones of Contract Management, something Gareth has become very adept at during his time managing our maintenance contracts.


Gareth has always liked his days being different, helping him stay focussed and on his toes, with Gareth not feeling he would be suitable for an office job as he likes to problem solve and move between his sites offering support to clients and engineers alike.


When it comes to unwinding after work, relaxation is a rarity. Having a 6-year-old and a 3-year-old truly does take up his time, but he enjoys that family time, nonetheless. Being an avid rugby supporter, the Six Nations is the one time of year where he gets to take command of the TV remote. Plus, the fridge will be well stocked in that time too.



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