A day in the life of a Contracts Supervisor across our West Portfolio - Shane Chambers

As the regional Contract Supervisor of our Bristol and West portfolio the sites under Shane's supervision are located in Bristol and the surrounding areas.

Shane's role is an important one with a variety of responsibilities, from working closely with the regional contracts manager to organise and schedule engineers as well as contractors whilst also manding workflows, reviewing jobs and completing quotes on simPRO. Additionally, Shane communicates and liaises with FM's and Building Managers within the portfolio. Shane also conducts workplace inspections and internal audits to ensure standards are maintained throughout the region, while also having a hands-on approach to reactive and planned maintenance when required.

Shane has excelled during his 14 months with Sowga, showcasing his abilities for time management, problem solving and teamwork leading to his promotion from resident engineer at one of our larger commercial office buildings in Bristol to regional supervisor.

Due to the diversity of Shane's job role there has not been a typical structure to his work during the COVID-19 crisis, with an emphasis on taking a flexible and adaptable approach to the situation and planning to ensure an optimal outcome for our clients.

The variety of tasks Shane has had to complete range from dealing with daily issues that are being encountered by our on-site engineers, such as access restrictions, PPE and Health & Safety concerns to overcome the obstacles that are being faced at this time.

The planning and scheduling of contractors and ensuring correct COVID-19 RAMS are in place has been a key factor in Shane's job during the crisis to ensure that the engineering works completed by himself, his team and any third party contractors are being completed in accordance with all COVID-19 safety requirements aswell as any site specific requirements set out by our clients.

day in life of Sowga estimator

As with every individual that has been working through this period of adaptation, there have been difficulties and challenges but also some benefits. For Shane, he has found that due to the buildings being empty, the increased access has allowed his team to complete works that would normally be deemed as out of hours, allowing for flexibility within scheduling which has been essential. Shane has also experienced that travel times to and from sites have greatly decreased due to the reduction in road traffic.

The difficulties and challenges have been diverse and complex such as dealing with concerns raised by clients around safe access, with solutions needing to be found for certain areas being blocked off at times for safety reasons. The challenge of lone working has also been one that Shane has had to contend with, ensuring that any lone working done is planned safely with control measures and regular check ins in place. There has also been an increase on lead times for parts and materials that puts an additional burden on the planning and scheduling of works around this. A difficulty that has become a benefit is the teams focus and drive for Health & Safety, which has become second nature to everyone under Shane's supervision, which is a great bonus moving forward. In response to this focussed initiative around engineer personal safety, it has been Shane's responsibility to ensure that engineers are keeping safe and correctly equipped with PPE, while also being mindful to always practice correct social distancing and self-protection when out on site himself.

Shane likes to spend most of his downtime with his two children, Riley & Cobie. However, Shane also enjoys cycling, walks at the local parks and nightly dips in his hot tub.

For Shane solving problems is always one of the most rewarding aspects of his job, with a wide range of job responsibilities with their own challenges, he has found that succeeding and finding a way through these problems makes the job very rewarding. Shane has a customer centric approach to his role taking great pride in the relationships he has helped build and the recognition he receives from them.

Subscribe to our news feed


A day in the life of our Account Manager - Ricky Cybuch

Ricky joined Sowga back in April 2019 and has made a really positive impact in his time with the organisation, providing effective strategic awareness, inspirational leadership, management and mentoring across our service and maintenance division...

A day in the life of our QHSE Manager - Kevin Spicer

As our QHSE (Quality, Health, Safety and Environmental) Manager, Kevin has a wide range of responsibilities which are integral to the success of Sowga and the wellbeing of our people.

A Day in the life of our Business Improvement Executive - Sam Lee

As Sowga's Business Improvement Executive Sam's roles and responsibilities are varied and wide reaching.

A day in the life of a Contracts Supervisor across our West Portfolio - Shane Chambers

As the regional Contract Supervisor of our Bristol and West portfolio the sites under Shane's supervision are located in Bristol and the surrounding areas.

A Day In The Life Of A Mobile Engineer - Dean Fakes

As a Mobile Maintenance Engineer at Sowga, the type of work Dean will carry out varies from day to day, consisting of PPM tasks and reactive works

Ensuring safe working practices through an effective QHSE system

Building services engineering company Sowga's Health and Safety practices form a framework to protect staff, clients, the public and environment.

Better air quality improves staff wellbeing and productivity

In previous blogs we've looked at the role commercial buildings play in creating an environment which supports occupiers' wellbeing and productivity.

Auditing our services for success

As a building services engineering company, one of our central objectives is helping our clients ensure their occupants remain happy, safe and satisfied with the service they receive.

Overcoming the accidental management trap

It's a common scenario in many businesses today: an employee does their job extraordinary well and is rewarded by promotion to a managerial position. The paradox is that great performance in one position doesn't a successful manager make!

Working on installations that tackle climate change

Halting the steadily climbing temperature of our planet will continue to be one of the most challenging and pressing issues of our age. Man-made gases are at the heart of the problem.

How smart is your building?

Smart technology is changing the way buildings are managed and operated. We examine what it means to have a smart building.

Providing an inspiring workspace starts with your building's technical systems

We offer advice on how to optimise your building's performance to create a productive workspace.

Performance metrics keep you on track

We look at the importance of measuring the performance of your built environment for energy management.

Welcome to the new Sowga website!

If you're searching for a way to improve the performance of your built environment, talk to us!




RT @ThisWeekinFM: Just in case you missed it...the news fm professionals are talking about now.... https://t.co/uThl8e9pQx


We're always looking for fresh talent & we offer a variety of #benefits, including access to @perkbox! Find out mor… https://t.co/K2PPNozFQN